I’ve been working on a Salesforce.com data migration recently and I love it when they improve the platform in subtle yet powerful ways. My most recent pleasant surprise is the expanded length of “Name” fields. Names used to be limited to 80 characters, which seemed generous, but still left us with a hack for storing legal names on some objects (tables).
Now Names can be up to 255 characters and it is a great simplifier. So with joy and gratitude, I’d like to ask Salesforce to do something way easier. Please enhance the best on-demand report writer and allow us to show/hide totals and grand totals in matrix reports. This idea has been floating around for years and I can’t imagine it being difficult to implement.